Axis Bank customer care | Axis Bank official website and helpline to register complaints

Axis Bank customer care | Axis Bank official website and helpline to register complaints

Axis Bank customer care (helpline) to register complaints | Axis Bank toll free number and office address, email address and official website


Axis Bank is one of its corporate banks having a very wide network of its branches and ATM as well, because of its beneficial thoughts the bank is very popular among its customers, customers never miss a chance to do banking with the Axis bank because of its promptness besides facilities. In fact customers are happy with the banking attitude of the Axis bank, at this bank customers do enjoy doing banking.

Even though the Axis Bank is well equipped with all the facilities there are some loop holes which is creating problems for the customers like you need to maintain certain amount in the account otherwise your account will get lapse, you will receive less rate of interest on the deposited amount, customer service people do not react at all, transaction is done only in certain time period, most of the ATM’s do not work properly, there is always a problem while online transaction.

You are most welcomed with your complaints regarding Axis Bank and its services at the central office situated at Axis Bank Limited, 131, Maker Tower – F, Cuffe Parade, Colaba, Mumbai – 400005 India or at registered office at Axis Bank Limited “Trishul” Third Floor, Opp. Samartheshwar Temple, Nr. Law Garden, Ellisbridge, Ahmedabad 380006, India or if you want your complaints can be send through fax on this number 022 2218 1429.

If you want your complaints to be solved on the call itself then just dial this number and ask for the remedy 022 6707 4407. Your complaints will be registered and entertained if the complaints are sent through Email also so make a list of your complaints and bring it to the notice to the concerned persons through Email at

For any more details or information regarding Axis Bank and its services just click this website and you will be delighted with the information www.

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  1. firdous

    my credit card 4718630001775864 plese deduct my extra intrest charges and plese settil my account

    ← Reply

    • Charan

      My Friend…. a word of advice… this is a public forum… remove your debit card/credit card numbers man!! People can just use them for anything…..

      ← Reply

  2. Vishal

    I am having my Saving a/c no 085010100036403 in Axis Bank phase 7 mohali SAS nagar .I am facing poor service from this branch .Following problems I am facing

    1. In my net banking account there is spelling mistake in my Surname inspite of request given in branch office on 22/02/2011 no action taken by them till date also I register my complaint at costomer care with complaint no 4798117 even then no action done.
    2. I got SMS from your branch about my cheque unpaid but no clarification given by bank persons as they just transfering call from one to another and wasted my 15 minutes without any result .Also I approch Mr Vikas Puri but he gave unsatisfactory answer to my questions
    Pl tell how I come out of this problem if Branch Manager is behaving in poor manner.

    Pl help ???????


    Vishal Mahajan

    ← Reply

  3. Mahesh K. Chavan

    Dear Sir,
    I am the customer of Axis bank. I have account at SR Nagar,
    Hyderabad.My Account No. is 910010023223986. I am also having
    registered with Net banking, but from last 2 days I am unable to Logon
    my on-line banking. As I am entering the CustomerID as login ID &
    entering the regular password message comming is ” Invalid
    Then I tried to click Forgot pass word—- Then system asks to enter
    Login ID—- I entered the customer ID as login ID—- message
    comming—- “This user ID is Disabled”.
    Kindly provide the solution for the same. to asses my on line account.

    Thanks & Regards
    (Mahesh K. Chavan)

    ← Reply


    sir i am regular costemer of axis bank situated at palwal branch in haryana acc no atm card is not working properly.when i am used that atm machine says that your card is expired .so plz tell me the alternative of that problem as soon as possible

    dhiraj tayal
    cont no…09812761023

    ← Reply


    sir, I have my axis bank account at Imphal branch under account no.657010100036810. I have won cashback on my debit card spends from 12th – 18th feb and 5th – 11th march 2011 respectively. But i didnot recieved reward till date. So kindly help me. Thank you.

    ← Reply

  6. george antony

    dear sirs/mam
    i am tired calling and explaining thigs to your credit card customer support card no is 4718630100675411 and i have not received the statement for the past 3 months and without statement its not possible for me to make the payment,i have explained this issue several times but no use also i have given a request for change of address.need a solution for the above.its not possible for me to make the payment with e bill kindly do the needfull.i dont want to have any black mark in my payments

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  7. satish shinde

    i have given cash of 80000/- rs to bank cashier of axis bank at kalyan to deposit in the account name of rama infotech a/c no is 910020046660402 o date 11/04/2011 time 2.25pm. when he counted the cash and immediately he says it not 80000/- its only 75000/- when i was depositing the cash the counter is so high that i cant see the cashier what he is doing and he has taken the chance his name is yogesh ambaselkar and the branch manager name is sameer parab when i have ask for the cc camera footage the camera is set up in the way like that only the customer can view in the camera what the cashier is doing the camera cant take the footage and for this the cashier has taken the chance. at last he told me that he will tally the cash but i could not get the cash. my phone no is 09172408043 satish shinde pl take the action on the fraud officers so that any another customer will not suffer and call me immediately in the bank i stays near only

    the cashier name is yogesh ambaselkar
    the branch manager name is sameer parab

    ← Reply


    dear sir/madam
    on dtd 25.02.2012 i along with my wife had been to your branch at Goutamnagar,branch I.D.-438,bhubaneswar to deposite gold ornaments vide locker no-65(a).As we comming from cuttack due to traffic jam we reached your branch at 1.25 p.m.But your guards did not allow us to enter into the branch and after lapsed of half-n-hour your B.M.came to the gate bluntly denied to provide any service.I asked for a complain book but denied to provide same.We felt sorry with-regards to the unprofessional behaviour shown by your B.M..Unfortunate part is that being a customer of your bank having s/b ac no-024010100089432 and operating long since, we were denied entry into the branch.rather we were offended by such behaviour of your B.M.and decided to close our traction with your bank forthwith.

    ← Reply


    dear sir/madam
    on dtd 25.02.2012 i along with my wife had been to your branch at Goutamnagar,branch I.D.-438,bhubaneswar to deposite gold ornaments vide locker no-65(a).As we comming from cuttack due to traffic jam we reached your branch at 1.25 p.m.But your guards did not allow us to enter into the branch and after lapsed of half-n-hour your B.M.came to the gate bluntly denied to provide any service.I asked for a complain book but denied to provide same.We felt sorry with-regards to the unprofessional behaviour shown by your B.M..Unfortunate part is that being a customer of your bank having s/b ac no-024010100089432 and operating long since, we were denied entry into the branch.rather we were offended by such behaviour of your B.M.and decided to close our traction with your bank forthwith.

    ← Reply

  10. brijbala

    sir i am regular custumer of axis bank situated at Dehradun branch in Uttrakhand 248001 .my acc no is 093010100116084. my old adrees H. no. 4, Inder Bawa Marg, Rajpur Road, Dehradun –and my new Adrees H. No. 149, ‘B’ Block, Street no. 7& 8, main Market Bhajanpura Delhi 110053 Phone no. 011-22190247, is not changes .when i am not satisfied your customer Service .so plz tell me the ststus that problem as soon as possible.

    ← Reply

  11. Nigidal gopichand

    The Bank Manager,
    Axis Bank

    Sub: Regd- Amount with drawl in ATM
    Dear sir,

    I am N.Gopichand, account holder of your branch. my id no: 835531202
    a/c no: 910010025933920.

    I went to with draw amount from Dilshuknagar ATM (Axis bank).i kept the card wending machine and type the amount and password but the machine showed the message as “TIME OUT” but my account balance shows Rs. 3000 with draw.

    Hence I request you to kindly check the details and help me us.

    Thanking you sir,

    Yours truely ,

    A/c no: 910010025933920

    ← Reply

  12. nitin mittal

    Subject:-Complaint against Axis Bank, Asset Sales Centre, Ghaziabad for wrongfully charging 4.25 lacs to my home loan account NO. PHR063600379939C
    Dear Sir,

    I want to submit before you that I applied for a home loan to Axis Bank, Ghaziabad Branch considering good interest rates and transparency. The property was Amrapali Heart Beat City-I, Sector-107, Noida and I was sanctioned a loan of Rs 45 lacs. In this duration 100s of papers were signed by me telling me that these are all formalities and are needed.

    However when the first disbursement was made then I came to know that the total sanctioned amount is Rs. 49.25 lacs. When I enquired I was told that the balance 4.25 lacs is the amount of insurance policy that the bank has paid to the Max New York company for a full cover of 49 lacs for me and my wife for a full tenure of 25 years in single shot.
    This was never told to me clearly and I cannot bear such a loss. The purpose of bank was to earn unlawful commission from insurance agency at our cost. Also the cost of insurance is much higher than the prevailing market rates. I and my family feels cheated by this unscrupulous activity and seek you help to save our hard earned money.
    As nobody in the bank replies properly and only assures that the insurance will be returned if loan is prepaid . this is only a way of fooling customers. The bank has not only disbursed 4.25 wrongly but also charging interest on the same.

    It is, therefore, requested kindly do something in this matter so that my loan amount is reduced back to 45 lakhs. Also please the interest charged on this insurance amount should also be waived off.
    Looking forward to your help
    With warm regards

    ← Reply

  13. saravana kumar

    Few days back, I was trying pay my credit card bill online. The transaction was not successful but the amount of the bill was deducted form my account. I called up the customer service people. They kept on transferring my call from one department to another. Every department said it is the work of the other department. But finally my complaint was registered. The customer service people assured me that the said amount will be refunded to my account within 2 working days. After 2 days, I again checked my balance, it was still the same. I again called up the customer service people, they told me to wait for 1 more day. After one day, I checked my account but the amount was not yet credited. This really got on my nerves. I again called them up and this time the person to whom I was talking to said that the previous two gave me a false information regarding refund of money and that the complaint will be considered after 2 working days…
    Will it possible to report this issue to the higher officials??

    ← Reply

  14. laxman


    Please credit my amount back immediately which you deducted from my credit card 4718610003382752 as a bouncing charges. As you are converted my amount as a emi basis, iam paying every month regularly with interest and you are charging extra amount which is not the correct thing, you should not do like this.

    Thanks chlaxman

    ← Reply

  15. sahil bhatia

    Axis bank keeps messaging me that they have launched a mobile bank application which is available on app store for iphone and play store for android systems. I have tried both but the app is not available. Hdfc bank is the only with a mobile banking app.

    ← Reply

    • GAURI

      The app is available you can download… The funny thing is it will ask you to register all billers again and activate your account… But the activation never happens… Worse if the app does not work – we dont know where to approach or whom to write to !!
      Sam pitroda’s IT company has designed the mobile app for axis bank – so you can imagine the quality !!

      ← Reply

  16. Bijender kumar

    Unsatisfied from Banking services

    Dear Sir/Madam,

    I Bijender Kumar, Residing at VPO-Kahni, 7 1/2, Distt. & Tehsil Rohatak, Haryana.

    I have an account with Axis Bank’s SB Account with A/c No.- 910010009445292 in Rohtak Branch. I try to withdrawal some amount on 15-APRIL-2012 from my nearest ATM of PUNJAB NATIONAL BANK. I processed all stages to withdrawal for Rs. 5500/-. But at last stage the ATM machine was hanged up and no cash received. I wait there for half an hour but nothing was happening with the ATM machine.

    I have given application to Axis Bank Rohtak Branch, and they assure me that amount will credited 10 to 15 days period.
    But I haven’t received any amount in my account. PNB officers are saying that amount was withdrawal from the ATM machine.

    Sir I am in private service and haven’t have much salary as I left this amount. this amount is more helpful for me.

    Please help me (as I have heard about consumer court is helpful and give justice)

    Bijender Kumar

    ← Reply

  17. xyz

    Dear Sir Madam,

    Hi I am helping for u One man name is MANISH KUMAR CHAUHAN This man Credit Card Holder For your bank and card payment is pending in more than amount so this man not receved your requery dept call . As per your recod mob no is 9833707367 this man seccond no 9833594312 ano Asistance no 9820923020 she is name ketaki and Add 203, Vandana Apt , Jankalyan Nagar, Near Fier Briged, Marve Rd, Malad (West).

    ← Reply

  18. Rajahmad

    Branch Manager,
    Solapur Branch,
    Duffring Chowk,

    Sub:-Un – success Mobile recharge amount not yet refunded from Axis Bank.

    Dear Sir,
    I am your account holder of Solapur branch. my id no:266006749 a/c no:266010100056531. I am having some problem from your bank,i am many times recharge my mobile online but some times my mobile not recharged but amount was already debited on my account, still same amount not yet received.
    So I am requested to you kindly check the details and help me us.

    Thanks & Regards,

    Rajahmad Shaikh

    ← Reply

  19. Sameer


    My name is Samer Chand having savings account in Axis Bank from last 5 years.

    Axis Bank Branch Add -Plot NO -5 Vikas Surya Plaza, Community Centre DC Chowk
    Sector – 9, Rohini New Delhi -110085

    My complaint is the detect my 2250+278 = Rs.2528/- on date 23-06-2012.

    Then i go to the branch to know about the problem and they are asking me these charges are for Non Maintenance Balance but according to RBI Rules and any other bank charges are @Rs.750/- for 3 months but Axis Bank deduct my Rs. 2528/- its completely fraud they are doing kindly help me in this matter i am extremely upset regarding this problem.

    Also my savings account minimum balance was Rs.5000/- but now after 5 years without any information they convert it to in Rs.10000/-
    Now i am feeling helpless because my 3 EMI are going through my axis Bank Account every month kindly suggest me wt to do i am feeling helpless now.

    Kindly give me the suggestion how can i fight this critical situation

    Waiting for your kind reply.

    With Warm Regards
    Samer Chand
    +91 9312193535

    ← Reply

  20. Sagar kumar

    When i go to deposite amount Rs.35000 non home branch she say only Rs.25000 when i asked for region she told nothing please take action address-UPA COMPLEX,RAJENDRA NAGAR,PATNA,BIHAR

    ← Reply

  21. rajesh.jr

    dear sir
    10days back i was forget my debit card no,that day only i was vist near axis bank branch (nagarbavi), and apply a new debit card ,but stil i am not get any status from axis bank
    pls do needful,,,,,,,,,,,,,,,,,,,,,,,,,,,

    ← Reply

  22. CS Sebastian

    After going through these complaints, I believe, I took the right decision of Not Opening SB A/c with Axis Bank. I submitted the documents for opening Account. To my surprise, according to them, the Address on the ID Card (Issued by Govt) is not acceptable as Address Proof.
    This Illogical approach made me to Not Open Account, otherwise I too would have become one among those sffer.

    ← Reply

  23. bijan

    hi this is bijan kumar bhattacharjee using your axisbank crdit card no 5241780000775374 i have given instruction not to do the auto debit reference no 6307594 on 2 may which was accepted but this months i made the payment on 17 july of my bill & again today 30th july it was auto debited the billamount again i have tried to call but no solution is given even i visited bank but no satisfactory answer is received now it is last of month & all amount is deducted & how i manage my family expense it was last of month & rakhi festival is also near by please take care the matter immediately Bijan kumar,9818916079

    ← Reply

  24. Nitesh Bhat

    I am the customer of your bank from last 11 years.

    I had opened my student saving account in your bank with Rs500/- min balance and I was using it with my tharow interest. But from last 2-3 year, due to being out of city and not visiting the city I couldn’t access my account too much but still there was enough balance to keep the account active.

    Now the concern is that, the Bank has changed my Student account to the General Account with min balance of Rs5000/- without sending me prior notice through any means (Post/email/phone).
    Also, Bank has debited Approx Rs10,000/-from last 2 years with due reason of not maintaining the minimum balance , which is absolutely incorrect. So I, am requesting you to please revert the deductions made on my account and Waive Off all the charges (Service tax/Consolidated Charges for A/c/ etc), so that I would love to use the account in future.

    Looking forward to hear from you.

    Thanking you ,
    Nitesh Bhat
    A/C # :- 147010100035468

    ← Reply

  25. Shrikant Lenka

    Dear Sir,

    I Shrikant Lenka customer of your Bank above 1 years. Previously I have already using your Mobile Banking service in My nokia C5-03 but now I purchase Samsung Wave 3 which having BADA 2.0 OS and I unable to find the Application for my Phone if I trying to download Application for Samsung Wave 2 then message shown as Content Mismatch. I have already Visit you site but there is also the same situation. So kindly requested you to Upload the application for Samsung Wave 3 in your site highlighted above or mail me in my this mail ID which you prefer.

    ← Reply

  26. Rajesh RAwal


    Axis Bank

    Pune India


    This is to inform you that I have applied for personal loan in your bank as on 16 July 12.

    All the below documents were submitted and forms were filled by Mr Gopal ( 8809953400 ) at Nal Stop Pune office.

    ID proof

    Address proot

    Bank Statement for Last 3 months

    Salary Slip for last 6 months


    PAN card.

    Form 16

    Index 2 docs of Address. etc

    These all docs were submitted and signed as I was in a very much need of money.

    Also Rs. 110 were given for sign Scanning.

    After a week Gopal told to provide company original HR letter as employee of the company with address.

    On 2nd Rakshabandan day Team leader Summit ( 9890873679 )told to submit the original letter to there Manager Mr ; Milind ( 9766201115) at Bhandarkar Road office.

    I have almost 3 to 4 visit at your office for the formalities to be completed.

    Now on 8 Aug it has been informed that your all Documents has been misplaced from our side and resubmit the docs.

    I was shoked to know the same from Gopal and he told me to call his manager Mr Sumit,

    I Called Mr Sumit, he told he is in meeting and will be calling me on Friday 8, whole day no call.

    On Saturtday call connected he told he was on leave for 15 days and not to be known for such matter and requested to Speck Milind.

    Milind confirm me to call on Monday after confirmation from his Seniors.

    No Call on Monday 13 Aug

    On Tuesday 14 I had tried 5 times to Milind not responded, finally in the evening call was connected and he told that I will soon provide a Solution to This.

    I don’t understand do your employees don’t have any personal or moral responsibility to call a customer.

    Still I am been informed that we are in process to do some thing

    Please confirm me the below points.

    Responsible person for the misused of my Documents.

    Loan Status

    Charges been levied for the communication and mental harassment been given by your employee.

    Return of Documents if not sanctioning the loan ASAP.

    Your senior just thick me to be a COMMON MAN who will get in touch with us if it his need…..

    I will let you know how a true person make his way,,,,Mean it…..

    Rajesh Rawal

    Nodal Officer

    Idea Mobile Ltd..

    09689601106 ( Call bet 10.30 to 11.30 am)

    ← Reply


    Respected Sir,

    I am having Saving Account with Axis Bank Ambala Cantt Branch, A/c No.
    You are illigally charged cheque Bounce charges from my sb account 393.00 Rs. 2 time, against the reason of signature missmatch, there is no clause in the banking to charge against the reason of cheque bounce due to signature missmatch.
    I have given few cheques to the X company under EMI, but before the time completion of EMI, i have setteled down the dues. by mistakely still they are present the cheques into my saving account, due to that reason, i have changed the signature into my Saving account on 26/7/2012, but after changed my signature, Your bank has charged 393.00 Rs. on 5/8/2012 & 5/9/2012, 2 times.
    When my signature is changed before the present chequeinto my saving account, then how could you charged 786.00 Rs. from my Saving Account. You have to mark reason first signature missmatch in the place of fund unsufficent.

    I hope you consider my request application on highly priority & refund my 786 Rs. into my same account no.

    With Warm Rgds
    Vivek Dutt
    +91 98168 31601
    Ambala Cantt

    ← Reply


      my aic no. 909010043511425

      ← Reply

  28. AxisMahesha

    Dear All,

    Axis bank is not providing any details of my transaction throught mobile.

    ← Reply

  29. satyawan kharb

    my a/c deduct rs 50 on mobile recharge on18/09/12 but not recharge info m/banking 1000129010100/447861053198/180 please credit my a/c no 912010032824709

    ← Reply

  30. Mukesh Goal

    Rspctd Sir / Madam,

    I had got a saving a/c oppened from Axis Bank, A-11,Vishal Enclave
    Rajouri Garden delhi branch in Dec 30-12-2011 but I have not received
    any bank statement till now. So pls kindly issue the same on
    My e-mail ID. &
    ( Addres G-7, D.D.A Flate Ajameri Gate Delhi 110006 )
    ( My A/C No 066010100081980 )

    My customer ID No. 066013097
    Mukesh Gola
    Mob: 9811484532

    ← Reply

  31. viddesh kulkarni

    dear sir/ madam today i used ATM of axis bank for transaction with ATM card of Bank of India i got my cash but my card was not deliverd to me again after transaction so kindly give me details for that about receiving my card

    ← Reply

  32. Grishma


    1st of all, Im not getting proper responses on phone.

    2nd, I have paid full credit card bill still its showing me outstanding amount. I have used approximately 5,000 from my credit card. While paying up bill, it showed me 2000 as outstanding bal, still I paid 5,000 as I was aware abut shopping. Now again, its showing me 3,000 as outstanding amount even thought I have paid.

    ← Reply

  33. Satish


    My name is Satish, my brother raised request for cheque book from his AXIS Bank account, but the checque book is not yet received till 15 days, afterwards, we called customer care, they are telling they dont what is the status but it may come after a week, We have contacted AXISBANK Marthahalli branch manager, but the manager says its only between you and help desk i cant involve in that. As we heard there is option for giving temporary cheque in case of emergency, but they are not even giving that as well. We would like to complaint against AXIS BANK about this and also would like to publish in News Paper.

    Please advise.


    ← Reply


    sir, My SB A/c No.-237010100087090. of Axis bank. My first Debit card No. is 4688 0523 7005 4886 valid from 05/07 to 05/12 and second/new Axis Bank Visa International Debit Card No. is 4179 1700 1176 8361 valid from 06/12 to 06/17 with daily purchase/cash withdrawal limit up to Rs.40,000. On 31.05.2012 Rs.112.36p deducted from my A/c as a debit card charges and again on 04.08.2012 Rs.280.90p deducted from my A/c as a debit card charges. But, second deduction is not correct. Plz cradit 2nd deducted amt

    ← Reply

  35. Imran

    Dear sir my name imran my contact number 9650632015 mere sath axis bank ne fraud kiya mere account se 4999 rs nikale h bank walo ne m bhut grib hu m kya kru aap hi btao Imran

    ← Reply

  36. NAFISA

    Dear sir,


    ← Reply

    • soumya

      Respected Madam,
      You will receive sm transaction above 5000,please visit nearest branch for updation might be there would be error in number being registered.

      ← Reply

  37. lokdeep das

    i had opened an account near bhadrak branch axix bank (odissha) on 10th oct-2012 but till now my account is not active there for i request you to please active my account as soon as possible. thank you yours faithfull lokdeep

    ← Reply

  38. S Juttu

    Dear Axis Bank,

    Please stop above credit card number, since I have observed billing issues. I don’t want to continue and will pay all dues after getting clarification from you.
    I am trying to contact 18002335577/18002095577 but no response after long ringing tone.
    Please respond urgently.

    I have this information mail to axis bank but they have not yet responded to my mail.

    ← Reply

  39. santosh Indulkar

    Dear Axis Bank,

    the axis bank deducted the Rs.3,500/= without intimation to me as a transaction fees.

    Kindly register the complaint for the same and reverse my money in my saving A/c.

    Santosh Indulkar.

    ← Reply

  40. Rajkumar Lenin Singh

    dear axis,
    i have been not using my debit card for quite long. i got confuse that my account number
    mix up and i cannot find it .my code was come not in letter but my mail so i did not save it and im also out of town so by providing my all the document can you provide my code ?

    ← Reply

  41. ashish

    axis bank is not pickup ph …….

    ← Reply


    Dear Team,

    Very poor and hopeless services from yours axis bank branch trimulgherry secbad.No response from ur employee Mr.Abhay Pandey and from Manager.
    On dated 17.12.2012 i with draw amount from Hdfc Atm Rs.4000 but due to server problem amount not came but from my A/C Rs.4000 debited.I request you to please help in this case and refund my amount back to my A/C.

    Name.Md Saif Yousuf
    A/C No.91010058846302
    Branch.Trimulgherry Sec’bad15.

    ← Reply

  43. chirag

    axis bank work is very poor.. so i advise all customer plz colse your ac. to axis bank & open other bank.

    ← Reply



    ← Reply

  45. chandan

    Dear Sir

    This is to bring into notice about the refund that has not yet been received in my bank account Details are as below:

    Bank Account name – Tapas Kumar Nandy

    Account Number- 444010100025814

    Debit Card Number 468805033052

    Chandernagore (West Bengal)

    Cancelled Tickets History
    Pnr Number: 4248526141 Transaction ID: 0630471412 Train No: 12285
    Date: 07/2/2013 Class: SL Boarding: SECUNDERABAD JN(SC)
    Resv Upto: H NIZAMUDDIN(NZM) Quota: General Booked By:

    Ticket Details
    S# Name Age Sex Res-Status cancellationDate
    1 prativa gupta 26 Female Cancelled 2-2-2013
    2 chandan thakur 28 Male Cancelled 2-2-2013
    3 kundan thakur 27 Male Cancelled 2-2-2013

    Refund Details
    Cancelled Date: 02-FEB-2013 Refund Amount: Rs 2190 Refund Status: Refunded
    Receipt Number: 2008194863 Refund Date: 07-FEB-2013

    ← Reply

  46. Sanjay Kumar Srivastava

    Dear Sir
    I am having a saving a/c no. 005010100631075 at Kolkata.From starting of the account i made a FD of Rs. 25000/- ..which FD a/c no. is 005010401295164
    For the above FD i did not received any hard copy of the same.Now i want to discontinue the FD and deposit the amount with interest in my saving acount..Now when i contact your Angul Odisha branch they are asking about the hard copy of the same which i have not received from day first.
    Kindly arrange to deposit the FD amount to my saving acount at the earliest.
    Sanjay Kumar srivastava
    Saving Account no. 005010100631075
    mobile no. 09777443560

    ← Reply


    You are working in the The Worst bank exist on the earth in Bad Services.

    Dear Branch Manager,

    I had maintained the AQB RS 2500 upto September 2012 but you have
    deducted 2 times Why for July Sep 2012 & Oct -Dec 2012 for 500+500
    respectively why. I withdrawn All Aount for this, First of all You pay
    the 1000 I will Return 560 Rs.
    Dont try to be so smart.You must follow the trial mail.

    Thanks and Regards
    Lalan P Chauhan

    Dear Sir
    Since you had not maintained the earlier AQB (Rs. 2500).We are unable to reverse the charges.For further clarification kindly visit the branch.

    Thanks & Regards

    Chandan Sarkar
    Assistant Manager
    Madhyamgram Branch

    Tel-033 2538 0839 EXT 20

    Dear Sir/Madam

    This is the refference of your mail to customer
    care regarding a/c closure .We would like to inform you that to close
    the a/c you have to submit the a/c closure request duly signed by all
    holders(in case of joint holders )at branch along with the chq book
    and debit card.Without that we are unable to close the a/c. For
    further information kindly visit the branch.

    Thanks & Regards

    Chandan Sarkar
    Assistant Manager
    Madhyamgram Branch

    Tel-033 2538 0839 EXT 20
    Dear Chandan,

    I am in Noida at Sector -16.Here I have visited to submit all the
    Cheques and Debit Cards but the Executive ask to pay the Charged
    amount, So, I am asking you why do I pay the same after all you have
    deducted my 500+500 amount twice for your fault that you have increase
    the Quarterly From 2500 to 5000 with out any intimation. I am not
    satisfied with the service for maintaining the Quarterly Balance Rs
    So, Please forgive the charged amount and make the debit balance 0 So
    that I can Submit the Same and Close the A/c.

    Dear Sir

    We apologise for the inconvenience caused to you. We would like to inform you that the charges were deducted from your a/c since you had not maintained required AQB in sep -dec 2012 quarter and june-dec 2012.

    Since you were unaware about the revised AQB(Rs 5000). We will reverse the charges for the june-sep 2012 quarter,But in sep-june 2012 you had maintained Rs. 1597/-(Lower than Rs 2500).We can not reverse the same.So kindly pay the charges for sep-dec 2012 quarter(Rs500+ST=RS 561).After the payment submit the a/c closure form in any branch of axis bank.

    Charges From July 2007 Onwards
    Period Charge_Code Volume of Transactions Value of Transactions Charges on Volume Value Price Total Price
    12-2012 Quarterly Avg. Balance Charges 1 1597.00 500.00 .00 500.00
    09-2008 Cheque Book Charges 100 5.00 .00 200.00 200.00
    09-2012 Quarterly Avg. Balance Charges 1 4903.00 500.00 .00 500.00

    Thanks & Regards

    Chandan Sarkar
    Assistant Manager
    Madhyamgram Branch

    Tel-033 2538 0839 EXT 20

    Dear Sir
    Since you had not maintained the earlier AQB (Rs. 2500).We are unable to reverse the charges.For further clarification kindly visit the branch.

    Thanks & Regards

    Chandan Sarkar
    Assistant Manager
    Madhyamgram Branch

    Tel-033 2538 0839 EXT 20

    Dear Sir
    Since you had not maintained the earlier AQB (Rs. 2500).We are unable to reverse the charges.For further clarification kindly visit the branch.

    Thanks & Regards

    Chandan Sarkar
    Assistant Manager
    Madhyamgram Branch

    Tel-033 2538 0839 EXT 20

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  48. Anup

    Dear Axis Bank,

    On 19 Feb 2013, at 7.30 pm I was trying to withdraw Rs 800 from YES Bank ATM, Paud Rd, Kothrud, Pune. I haven’t received money from ATM. But after 10 mins I have received SMS that ” Your a/c … is debited Rs 800 on 2013-02-19 A/c balance is Rs …

    Plz check the issue

    Mob : 09823317298

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    • Anup

      I have account with Axis bank from last 6 yrs.

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  49. keerthi

    Worst service ever…. Donot ever have any damn connection with this bank….. Horrible experience…… So frustrated … They debit EMI s twice per month instead of once and expect us to go to the bank n reclaim it…… Besides they have no co ordination between their own service centres…. One from TN says payment not done one from Hariiyana says…..go to the bank n reclaim…..n one from Mars says wats the problem…… NEVER OPT FOR AXIS BANK…. They just keep withdrawing from your account whenever they see there is some…

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  50. M Khan

    Hopeless to expect something. I am really tired of sending emails to Axis bank customer support and calling customer care by spending lots of money. Also I have filled out Customer Request Form lots of times but seems like there is no one to listen. I really feel helpless at this moment and want to close my account but I am not sure if the Axis bank could allow me to do so because for that also I’ll have to wait 1 year.

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  51. mohd.umar chhipa

    sir mera name mohd umar chhipa he mera a/c aapki bank me 12 saal se mere ko net ki jankari chaiye thi magar aapki bank me jab bhi jao 4 baje aana 5 baje aana kuch na kuch bhana bana lete he mere 2 acont he mera meri mis.ka mene net benking bhi le rakhe he magar koi samjane wala nahi bhilwara rajasthan me kya karu sir bataye mara mo. 9414259643

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  52. sandeep kumar saini

    Sir , I am having a saving a/c no.910010020108138 at dausa branch in rajasthan, i m mainten my aqb but aqb charge are deduct in my account ,
    sir , i confirm your branch officer self and by phone dated 12/03/2013 on my average quartor balace status and tell me that your aqb is good and not deduct any charge of your account but charge deuduct on my account pls help me , that why wrong information provide me by your banking officer and refund my aqb charge , reply soon

    sandeep kumar saini

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    • sandeep kumar saini

      pls reply me

      ← Reply


    09414080346 RAJESH GUPTA

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  54. Kajal De

    Dear Sir,
    My Account Number-164010100090021 (Rama Trade Centre, Bilaspur, C.G.)

    This is in regarding to the subject matter, I have given a cheque book requisition on 13th March, 2013 to your Asansol Branch (Address: PURBASHA BANQUET HALL, APURBA COMPLEX, APCAR GARDEN, SEN RALEIGH ROAD, ASANSOL 713 304, West) and It was assured by the bank personnel that I would receive the cheque book to my current communication address (as per bank record) within 07 working days.

    But with very regret I am writing this mail that it has almost 25 days gone, still I haven’t received any cheque book.

    I asked Asansol branch, they said it would come to my Home branch (Rama Trade Centre, Bilaspur, Chhattisgarh) only. So they could not give any information, I have to contact to Bilaspur Branch.

    As per customer care (Mumbai) it was delivered on 22nd March at Bilaspur Branch and since then it was there, neither it was sent to my current communication address nor no body called me from the branch.

    I contacted customer care (Mumbai) thrice; every time they took a simple complain to just make over their duty (like mobile operators normally does) & every time it was confirmed by them, I would receive it within 4 working days. Yesterday (8/4/13) also I called customer care (Mumbai) to ask about the previous complain status, one lady (Name-Deborshi Nadh) after taking all the required information, finally said she has to take another complain??? I didn’t lodge any further fucking complain.

    Now my question is why the cheque book was not sent to my current communication address? Why it was kept hold in Bilaspur branch without giving any information.
    After many chase up, last Friday (5/4/13), it was sent from Bilaspur branch by Ondot courier & when I asked for the Docket Number, a wrong POD number was given to me. I tried to track, but every time it was showing that POD number/shipment does not exist.

    This is for your information & further action please.

    Many Thanks.
    With Regards,
    Kajal De

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  55. Smt. Ratna Ramchandra Pagare

    Axis Bank, Mumbai

    Subject : Wrong embossed on the debit card

    Dear Sir,

    I have opened a new Salary a/c in one of your bank Malegaon branch, Nasik My Name is Smt. Ratna Ramchandra Pagare & My A/c no is 91301005113425. The surname embossed on my axis debit card is wrongly punched as RAGARE instead of PAGARE. The mistake is been done from your debit card depth so why I am been charged Rs. 540 for your mistake. Please see to it that you issue a new debit card (without crediting an amount from my saving A/c) with my correct surname punched on it. Kindly revert the case urgently. As eagerly waiting for your reply

    Thanking You,

    Yours faithfully
    Smt. Ratna Ramchandra Pagare

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  56. pavan

    axis bank service is worst than government bank… i had requested for reissuing my debit card pin… before two month… till date i am sending mail… but no response.. even my relationship manager hiding somewhere…. i we request for some action they will never bother…. and the RM’s will come behind us like **** for investments etc… no use…. worst ever i seen…..

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  57. Chandan Bhattacherjee

    Dear Sir,
    My self Chandan Bhattacherjee,Asst .Manager of G.K.B lens Pvt.LtD comp.My salary account is in your bank.I have written this letter in very frustrated situation.I am very up sate due to your very poor service.My Acc/no 912010036783554 and debit card no is 5327020216193014.last month I have received almost 2000rs less as my original salery but in my bank statement its showing perfect,surprising that when I have called to your brunch office which is in Rasbihari Axis bank,manager is not present on there.i have call 30 times to your brunch office but no body can interested to talk with lady is there but she like to disconnect the line in every time.

    So I have decided to withdrawal my account of axis bank and try to encourage to our 5000 official to withdrawal the salary account from Axis bank due to negligence to customer,underestimate to customer and also very poor and un professional officials of axis Bank.

    Chandan Bhattacherjee
    Asst.Manager ,
    G.K.B lens Pvt LtD

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    Dear Sir/Madam,

    Myself, SIDDHARTHA GHOSH from BAGANCHARA SANTIPUR NADIA WEST BENGAL. This is the biggest Village in near by areas having huge populiation along with large number of govt employees like Army, BSF, Police etc but don’t have any bank branch.I wish to open a AXIS BANK(MINI) or any other Govt bank Branch in my village . I am having my own land and property which is very suitable for any bank. I can invest needed amount as per the requirement . I can arrange the infrastructure and other required things as per requirement. If required, I am ready to install needed IT systems in every branches with furnish the room in modern style & standards . If have processing & outlet CSP charges to BANK, i will ready to deposit in main branch of at the time of agreement. kindly send all details, terms & condition to

    I request you to kindly process my application early as possible.

    I expecting Valuable reply from your side.


    Your’s Faithfully.


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  59. Abhishek

    HI Team,
    When I was looking for loan of Rs 4lakh then i got a call from
    axis bank executive that you will come under Class A customer
    and you
    will get a Loan with 14.5% Rate of Interest and 1 % processing
    But after signing the agreement(Document sent to me was blank
    at the
    time me signing) i got to know that Rate of interest charged to
    me is
    15% and processing charges as 2%.
    Then After knowing this misleading fact i called those
    executives andtold this issue. They were so rude to me at that time and they
    promisedthat you will the cashback of 1% from us i.e. Rs4000.
    Since then i called them about 1000 times but they were keep
    my plea and calls.

    Even i have a mail from them in order to justify my point.

    I hereby request the axis bank to take stringent actions
    against them and sack those executives.

    If no actions has been taken from your side then i will file a
    Consumer complaint legally and come with facts which will tarnish the
    image of AXIS bank as a whole.

    I am mentioning the names and mobile no. of those persons below:

    Shiv Prasad : +919164333399
    Manjunath Reddy : +919740888433

    My loan Amount : 4 Lakhs
    My Customer Id : 848032967

    Abhishek kumar katiyar

    ← Reply

  60. Abhishek kumar katiyar

    my no. is 9739986942

    ← Reply

  61. Amit Singh

    Dear Team,
    Why my cheque(26135) not cleared yet I have sufficient balance in my bank account.

    Kindly revert ASAP.

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  62. Mahendiran

    Axis Bank Helping Only THIEF .
    My amount stolen Rs:4,78,000some one that some one also in AXIS bank .
    NRI Holder Please don Continue your account in AXIS BANK.
    Because this is the THIEF bank mind it . AXIS Bank Anther name is Cheating Bank.
    Still i didn’t get any reply from bank for my stolen money that cheated fellow also in Axis bank .

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    Dear Sir/Madam

    My self Aditya tyagi & i am customer of your Axis Bank but right nw i am facing some difficulty from my account (911010026638014 MUZAFFARNAGR AXIS BANK ) deduct Wong changes.

    1.DEBIT CARD CHARGE RS. 168.54

    And i have called many time to customer care but i am not satisfied form them, so please help on this as soon as possible because right nw i am very frosted for all that. please reply.

    Thanks & Regards,

    Aditya tyagi

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  64. Rajesh Chauhan

    I am having my Saving acount in AXIS Bank GOLD international debit Card no 4215 7236 6004 9388 4215 AC 366010100118569 in Axis Bank my debit card validity is expaired i have regestred the complaint in GMS road dehradun last month but till time we have not received my new card.I am facing poor service from this branch .Following problems
    1. approch 0135 2621032 and gave unsatisfactory answer to my questions
    Pl tell how I come out of this problem Pl help ???????


    Rajesh Chauhan

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  65. Sathish


    Now i am working in Karur(Tamilnadu) before that six months ago i am in coimbatore (tamilnadu) that time i applied for axis bank salary account.But i dont know about the status and again our company arranged another account for my salary account.i got the kit Account no:913010016909715,

    The new account kit having that two account numbers another one is :912010066796326,I got one debit card, one check so i think that one is my current account.I transfered my amount to one to other directly debited Rs.560.But i dont know the status.

    First i complain to customer care

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  66. Sathish


    Now i am working in Karur(Tamilnadu) before that six months ago i am in coimbatore (tamilnadu) that time i applied for axis bank salary account.But i dont know about the status and again our company arranged another account for my salary account.i got the kit Account no:913010016909715,

    The new account kit having that two account numbers another one is :912010066796326,I got one debit card, one check so i think that one is my current account.I transfered my amount to one to other directly debited Rs.560.But i dont know the status.

    First i complain to customer care complaint no:7648462,officer name:Reshwana date:10.5.2013

    Amount taken for previous card issuance charge.But i dont receive that kit and the kit is permenently closed due to not issued then No reply ,No action,

    Second complaint :7652839, officer name:Mariya@11.5.2013

    She is agreed and amount should be refund in our account and another account should be closed soon.our home branch officer indhu she is agree to refund the amount.But not done.our home branch officer rajkumar called me and amount not refundable.closed means closed and nothing help to others

    And i raised another critical complaint:7732275

    But no response.

    Any one please help me to getting the amount (or) opening the new account

    1.The account permenently closed means how will they debit my amount?
    2.its in active means why they are not issuing new kit to me?
    3.its permenently blocked means how i transfered money here to there?
    4.if two account means i am not surrender joining account form then how it will be happen?
    5.if both account in under one cust id that cust id mentioned in check so can i use one check to both account?
    6.Both accounts in one card under now.But i am not view my other account details


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  67. anonymous

    The NRI remittance with Axis Bank, really a hell I registered a month ago in the website and they still dint activate my account. I have to call them each time and they dont answer the call immediately it takes one month to remit my money by the time the raise in currency fluctuation is dropped down

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  68. gaurav

    I have received my statement of accounts and after checking the statement of our loan account No pHR005600367110 from 1-04-2012 to 21-03-2013, two entries for Rs 367110 dated 01-02-2013 and for Rs. 278388 dated 14-02-2013 do not belong to us. These amounts have never been demanded by our builders, nor payment received by them. Axis bank which has been fined 5 crore recently for money laundering continues to indulge in malpractices like generating fake disbursements and then using them to inflate the loans without permission, I had taken a loan of 20 lacs and axis bank has illegally inflated it to 22,78,388, when i confronted them they continue to deny and refuse to fix it. I would like to know how to prosecute them. I am in the process of filing a complaint to economic offences wing and any help would be great,.

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  69. m ghose

    Many workers of my company complained that Rs.168.54 has been deducted from their account as dr.charges but when axis bank officers gave demo before getting the contrct from our company to open all workers accountit has been promised zero balance no deduction charges will be applied.Hence advise us why you are deduction the amount and procedure to refund.It is causing major dissatisfaction among the workers.

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  71. Mausumi sengupta

    I Mausumi sengupta apply for net banking on dt.10/05/2013,but till now i woulkd not recd any massage at your end nor recd p/w what is the problem sir?

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  72. M. M. Bhadoria


    I am Dr.Murli Mohan Bhadoria, working at position of DY CMO Meerut, U.P.. H/O Mrs. Nidhi Bhadoria working in Government Inter College, Badalpur (G. B. Nagar, NOIDA U.P.) as Assistant Teacher. Both are government employees.

    When H.P.D.A. government authority allotted a PLOT to us at Hapur. We took a LOAN from AXIS BANK INDRAPURAM, GHAZIABAD. Indrapuram Branch Loan Ac. No. is PH6360100189464. I am regularly depositing LOAN EMI at HAPUR AXIS BANK. But Hapur AXIS BANK forcefully made me to deposit regular EMI at INDRAPURAM Branch Acc. No. is 126010200029032 instead of Indrapuram Branch Loan Ac. No. is PH6360100189464.

    After that RECOVERY AGENTS called me from DEHRADUN and DELHI, telling me that my LOAN RECOVERY BALANCE is PENDING. But actual fact is I dont have any LOAN RECOVERY BALANCE is PENDING.

    Kindly, have a look on my complain and please take it seriously. I am hoping that you will do justice with me. Otherwise, I will complain to Reserve Bank of India (R.B.I.) and other respective authority. I will also take other legal actions.

    Please, 1. make available my all Loan Account Details

    2. Give me a unique Loan Account number for depositing EMI from anywhere in India.

    3. I also want SMS Alerts on my numbers.

    Dr.Murli Mohan Bhadoria
    +919412220178 , +919412220571

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  73. Shaikh Ashfaq Ahmad R

    Sir I Shaikh Ashfaq Ahead R made complaint on 25/07/13 at Axis bank Malad that Re 10000 debitted from my account but i didn’t get money from Canara bank ATM.Till 40 days ever i didn’t get money please do early or i will go to media.
    My A/C No:028010100167666
    Complaints No:1307031357

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  74. dev

    Hello sir , i have a salary a/c, agra sanjoy palece branch, bt now my posting is mp & now i cant go there, & i got a cheeq , any possibay how it clear

    ← Reply


    Helo Sir / Madam My name is Vijay Lather. I have an Account in Rohtak Branch (Munjal Complex) so many times i call to bank phone numbers but they never answer the phone.few months ago i complained about that in bank but they are still the same.Can you discuss or solve that issue with them.

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  76. sayed wasim


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  77. Neeraj Agrawal

    निवेदन है कि मेरा एक्सिस बैंक क्रेडिट कार्ड ***********5193 की बकाया भुगतान का विषय है .जबलपुर एक्सिस बैंक शाखा से मुझे बार बार फ़ोन कर के परेशां किया जा रहा था पेमेंट के लिए इस कारण मैंने क्रेडिट कार्ड कस्टमर केयर में कॉल करके सोमवार दिनांक २०/०७/२०१५ को चेक द्वारा पेमेंट करने को कह दिया था जिसे एक्सिस बैंक कस्टमर केयर द्वारा सहमति भी दे दी गई थी क्योंकि मेरा क्रेडिट कार्ड का बिल १८/०७/२०१५ को बनता है ,परन्तु आज रविवार को पुन: जबलपुर के एक्सिस बैंक क्रेडिट कार्ड डिपार्टमेंट के विवेक मांझी द्वारा मुझे फ़ोन कर के परेशान किया जा रहा है एवं अलग अलग नंबर से वसूली कि बात कि जा रही है मेरे द्वारा यह बता दिया गया है कि आपके कस्टमर केयर में मेरी बात हो चुकी है और मैं पेमेंट कर दूंगा परन्तु बदतमीजी से मुझसे बात की जा रही है .मेरे द्वारा पिछले सप्ताह कस्टमर केयर में जो बात की गई है उसका कस्टमर कंप्लेंट न. है 10491189 एवं जिस नंबर से मुझे फ़ोन कर के बदतमीजी कि जा रही है वह नंबर है 8269677597.
    कृपया कर के इसका निराकरण करें अन्यथा मुझे पुलिस थाने और उपभोक्ता फोरम कि शरण में जाना पड़ेगा
    Neeraj Agrawal

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  78. ningombam.indira

    hi i have a saving account on your bank i have a atm card which i received 2 months back but i have not received the pin to activate my atm card which according to u i should have received 10 days after the atm card. and i cant activate through mobile number because i opened the account 7 years back and the phone number is kindly do send me the pin.please reply in my email so that i could send you my account number and the branch i opened my account is in imphal manipur.please help me

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