HDFC Bank customer care | HDFC Bank official website and toll free number

HDFC Bank customer care | HDFC Bank official website and toll free number

HDFC Bank customer care (helpline) to register complaints | HDFC Bank toll free number and office address, email address and official website

HDFC bank within a very short period the bank has gained name and fame in the banking sector, because of its commitments towards its customers by introducing all innovative services in different sectors besides providing loans in almost all the field let it be auto, house, gold, education and credit cards. Its vision is that every customer should be delighted. HDFC bank has many branches and ATM centers in and around the cities.

Very rarely we hear that the customers do not have any problems with the HDFC Bank, some such problems are customers are not treated properly, irresponsible answers, in online transaction web page never open, issues are never solved immediately, have to wait in a long queue the queue never ends, to alive in the bank record you have to maintain minimum certain amounts.

If you are suffering with some grievance and want to visit the HDFC office for redressal then take down the office address which is located at HDFC Bank House, Senapati Bapat Marg, Lower Parel, Mumbai 400013, India.

All your queries will be resolved in a single call just dial this toll free number 1800 425 4332 or try with other numbers 022 66521000, 67540000 and 22850032 and see the difference.

To more about the HDFC bank or its services one can easily log on to its official website and understand its banking at www.

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  1. shiv

    i transfered money but cant get

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  2. A K Singh

    I remitted INR 49000/- in HDFC branch code 1045; to charge HDFC forex card No.42132000 00631201; on 31st January-2011. I was informed by the bank that card will be charged in 3 to 4 hours. Now more than 30 hours are over but the card is not charged. By this time the card should have been charged for GBP 666.89 as i was informed by the HDFC bank officials.
    Can you please help me

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  3. vikram

    dear sir/madam,

    i want to open a corporate salary account.i have only an id card which was given by post office.but it was not accepted by the bank.i have opened an account in a nationalised bank using this proof only.can i know what can i do for this..

    please reply soon its urgent.

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    I am an salaried person of North East based big Industrial unit dealing with Cement,Coke,Lime,Ispat,Steel and Infra project over than 15 years.We have our CC account in Bank like SBI,CBI ICICI and your esteemed bank HDFC.Few days back i have applied for personal loan in your HDFC bank but my application for loan got rejected as because my organization is not listed in your preferred company list though i was qualified in terms of salary as well as documentation part.Your people have informed me that due to non listing of my company i could not qualify for personal loan.

    Kindly go through my problem and give me an urgent reply regarding this.

    Thanks and Regards
    Executive-HR & Admin
    JDB Group

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  5. vinod D. Rathod

    I have no received my cradit card statement

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  6. R.selvakumar

    dear sir/madam,

    my hdfc a/c no:18581051000927 this accont is temperly locked in netbanking. So please my netbanking activate and third party transaction not working in my accont then clear to third party transaction.

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  7. Altaf

    dear sir,
    My hdfc a/c no. 02042000003911 this account is temperly locked in netbanking, so please my netbanking activate.
    thanking you.

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  8. Altaf

    i have not receive credit card yet. my credit card was sent on 09-03-11 by blu dart courier.

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  9. Pranjoo Bhattacharyya

    Dear Sir/Madam ,

    This is to inform you , i have applied for HDFC credit gold card(4346-7860-0163-3048) on Feb/2011 , and i have also received the card on Feb/2011 , but today(23/03/2011) , i have received a call from HDFC General insurance , regarding some health insurance policy from Mr . Suman from 03366214216 number , forcing me to do the health insurance , but i refused to go for the health insurance policy , still Mr. Suman was forcing me , but i donot want to avail this health insurance . So pls look into the matter or else i will surrender my Credit gold card .

    Pranjoo Bhattacharyya
    Rajgarh Road , Bye Lane -10 ,
    House No- 222 , Guwahati – 3
    Cell No – 095085- 74787 .

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  10. vipul a mehta

    dear sir,

    some amout outstanding in my credit card my card no is 5243681101016783 platinum plus name of vipul a mehta the queation is this time i am on the bad due to cancer i am not possition to pay my out standing amount so please i request i am pay per month 1500/- in my cr card without interest if you want my medical report i send you. this time i am not speeking and i am live on only liquied . pl replay me .

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  11. how to change a email id

    I want to change my email id as

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  12. s.p.singh

    i aaplied for kcc but 4 months are over but i not get knowledge about it and its also upto this time not made

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  13. s.p.singh

    i aaplied for kcc but 4 months are over but i not get knowledge about it and its also upto this time not made . your bank only know how to open acount not it help in others thing.i open acount in your bank by closing my 20 years sbi acount.but i am not getting response from your bank pls start to give response to your costomer.

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  14. anandbagya

    dear all
    ATM transaction code EAW what is the meaning

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  15. Rakesh Kumar Dhall

    My Credit Card no. 5523-4410-0068-2651 and using the same for the last 5-6 years. I am making the due payment regularly without any dealy. Now, I am not receiving bills for the lat one and half year. In the absence of any bill, i was maming the payment on estimated basis. Now, your Bank is demanding unnecessary charges which is illegal as I did not receive any bill for the last one and a half year. I am ready to pay the legitimate due but not the charges levied by you.

    Please look into the matter otherwise I shall be forced to take legal action against the bank.

    Yours truly

    CA. Rakesh Dhall
    House No. 1758/5, Jyoti Nagar

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  16. robin Thakur

    my complaint again ALKA Thakur D/O Kuldeep Sing vpo sulyali Tehsil Nurpur Ditt KANGRA
    She has been working in HDFC Bank Branch code 0605 Dharamshala she is working on fraud document and to take job .I aggry on inquary against Alka Thakur and Terminate her on all private sector .
    Thank You
    Honest Indian

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  17. robin Thakur

    my complaint against ALKA Thakur D/O Kuldeep Sing Vpo Sulyali Tehsile Nurpur Ditt KANGRA
    SHE HAS BEEN WORKING IN HDFC BANK BRANCH CODE 0605 IN DHARAMSHALA She is Working on fraud document to take job .I agry inquary against ALKA THAKUR and Terminate her on all private sector .
    Thank You
    Honest Indian

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  18. Hasmukh S. Sheth

    I am holding Savings Bank A/c. with your Surendranagar Branch. I am holding Netbanking IPIN No. 25869291, I want to open my account with my password, but it is not opened and shows message “locked for used” I have tried for new IPin but it is not giving. Kindly re issue me my IPin No. on my email address and Mobile No. 9374655455

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  19. Hasmukh S. Sheth

    Send me my new IPin No. on my Email Address. My old IPin No. was 25869291

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  20. Suresh Yadav

    Dear Sir/Madam,
    I have using the Debit card for purchase, Amount has been debit but payment not Done.

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  21. Subodh Maji

    Savings Account No.: 03051000034841 .Last 8 monts withou information bank deduct amount from my a/c. Today after communication bank informed bank changes own policy. So why not bank informed me.Other wise refund money .

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  22. Subodh Maji

    Very bad srvice

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  24. Subash

    Dear sir,
    When I inquired about the receipt of cheque of my surrender policy as stated your below mail from local HDFC bank Gorakhpur (UP) from Mr. Sachin on telephone on 07 &08 Sep 2012 the same was transferred to Mr. Pushpesh unfortunately and could not give proper response on 07 sep 2012. When I tried again on 08 Sep 2012 about the same he started shouting and abusing not to call further here after about this query. Under such unavoidable happening I would like to inform you that why a case could not be filed in court against individual and HDFC bank for such defamation.

    Please do respond as soon as possible. Also please do inform what action is going to be taken against Mr.Pushpesh so that other customer should not face such a problem and insult as it happened with me.
    Thanks and regards,


    Dear Mr. Singh,

    Greetings from HDFC Life!

    This is with reference to your e-mail communication, we would like to inform you that the Surrender amount after deducting t

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  25. deepchand

    Dear sir,
    mera creadit card ka pin no. ATM machin accept nahi kar rha he sir mujhe badi problem ho rahi he sir aap mera pin no. show karva dijiye ya fhir dusra pin no. dedijaye please sir ye kaam jald se jald kava dijiye mera acount no. _03371050142632 customer ID_45002633 IC no._03371501203644 he please sir
    muthoot finance LTD ground floor plotno. E61
    mohan garden uttam nagar delhi _110059

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  26. Kavita

    Dear sir ,
    ़ ़़़ My name Kavita my credit card no.5241-1110-0099-7885 my card is not activate my first complain customer care 14-09-2012 mr nitin .reply 48 hours your card activate. 2nd complain 17-09-2012 mr Ashu .reply your card activate 9p.m & my 3rd complain20-09-2012 time 9.30 a.m miss aditty reply my your card not activate To mene kha ke apne senior se Baat karvado to undone kha ke senior 10 a.m ke bad.kya is ko 24hour customer care Katherine hai ke senior 10a.m ke bad atte hai my card 26 -09-12 .8.00a.m tek activate nahi hua

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  27. Kavita

    Very poor service h.d.f.c. Customer care staff

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  28. sathish

    dear sir,
    My hdfc customer no. 41356924 this account is temperly locked in netbanking, so please my netbanking activate.
    thanking you.

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  29. sushantbehura

    i have register my new mobile no. no respons from hdfc

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  30. rajni a patel

    i have applide loan in hdfcbank month in augest the bank pearson clear the complt pendency in twenty days my file loging in 28 augest & my file no is 605962933 and after 25 days exucutive say your cibil riport is not ok you are cradiet card difolter i have naver take a cradiet card in any bank in my life bank officer is mr.anis (ahmedabad) say me your file is prosace and not to chance lone poosibal in our bank becouse of my profile is not ok but befour loging i have clear i have not satesfi solid rigoun give the bank persan mr.anis bank dedact my procease chaq so please action to mr.anis and give bake my p f chaq

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  31. Rajkumar malik

    HDFC Bank
    Most Respected Manager Sir, I want to say that my name is Rajkumar Malik
    And I want to loan to loan HDFC bank, after some tome Mr. Anil Kumar Singh
    Takes me 2000 Rs for financing the loan But Actually He is not Finence my
    Loan and usne mere sath frod kiya. He is such a big cheater.
    So, I want to you please do action against him, his full name
    “Mr Anil Kumar Singh” & his mobile no. 09839114217
    If you do action against him so I am thankful so much.

    Date:- 9-10-2012 Complaines
    Mr. Rajkumar Malik
    Thanyou Mobile:- 9335381332

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  32. Shiva

    I have applied for a new credit card 2 months ago.
    RefNo: 12081617177610S3
    I received verification calls at the begining. No further communication has been made by HDFC people since then. I am getting frustrated everytime when the customer care says “It is in process. Some one will get u in touch within 2 days”. Is this the case all the time when new applications are made?

    I don’t understand what’s stopping HDFC people from proceeding further.
    Please make a move ahead on the card status.

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  33. saravanaperumal

    hdfc a/c no: 13731000016744, jawahar bala kumar, contact no 9025308613, is misuse in your bank account, giving multi sim recharge distribution have been taken in them, hdfc bank avoid this person, mis use in your bank name and accounts

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  34. tapas chanda

    Respected Sir /mam
    In 2009, an agent of the HDFC ‘Baguiati’ Branch, Mr.Tirthonkor Dey convinced me, Mr. Tapas Chanda and my wife Mrs.Putul Chanda to take two policies worth of Rs.1,00,000(policy number-12790595) and Rs.99,000(policy number-13117000) respectively. He also told us that it’s a one- time investment and will yield good benefits after a period of 3 Years. But in 2012, when we contacted HDFC ‘Baguiati’ branch they told us that we won’t get a single penny since we didn’t pay any instalments. But as a matter of fact we didn’t know of any instalments that had to be paid since Mr.Tirthonkor convinced us that it is a one- time investment. And now, since I am facing some financial crisis, I want to get my money back a.s.a.p. I have even contacted the HDFC Lake town Branch and HDFC Life Insurance main Branch at ‘Gariahat’, but they also said the same.So, I would greatly appreciate any help to track this issue to closure.
    Thanks ,
    Tapas Chanda
    Ph no: 8017507315
    Address :48/9 jessore road, Tulsidham
    Bangur Avenue,
    5thth Floor, Flat No-5gh
    Kolkata – 700055

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  35. Amarjeet Singh

    dear sir/madam,

    at the time of transaction in ATM, i have not received cash from the ATM.

    pls. advice for the same.

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    The worst Customer care service that I have encountered. Further, the Supervisors are not ready to take the call. Further still, the HDFC Bank has not appointed a pointsperson who could take action or guide properly. This Bank customer care serice stinks.

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  38. Gobind Agarwalla

    cash on call loan credit to my saving account without my repeated instruction that i donot require it may be taken back

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  39. jaideep tiwari

    Dear sir……. i have applied for hdfc credit card about one month ago. after telephonic varification my application being process and we get Ref. no.12122214276460EB by sms.
    I regret to say that, after that , During the 2nd varification, your AV agent not came in my office and without any varification procees , put negative remarks on application, due to which my application STATUS being DISAPPROVED.
    MAKE the effort to resolve the issue ASAP.

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  40. Josey Ray

    I left my study few years back cause I didn’t wanted to continue it,but now I want to do a small business of my if can know how do I get a personal loan and what are its process.I don’t have much prove just a pan card and an account in the hdfc bank muzaffarpur?

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  41. Khedekar Omprakash

    Dear Sir/Madam
    My Netbanking and online payment account is blocked.
    For online payment some error generated it is as per below
    For security reasons your MasterCard SecureCode purchase has been prevented from being processed due to repeated entry of incorrect details. Your account has been blocked for use at MasterCard SecureCode merchants.

    You will need to contact Customer Call centre to unblock your MasterCard SecureCode account. This will allow you to use this card at MasterCard SecureCode merchants.

    To complete this purchase using another form of payment, click ‘Continue

    Please give me correct advice.
    For Netbanking,
    I have generated netbanking password recently yesterday i was able to access but today it is blocked i dont know what is the reason


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  42. shahnawaj ahmad

    Dear Sir/Ma’am,
    i am HDFC account holder. I made railway ticket NJP to NDLS through irctc my transaction id is 0623514225 and my PNR number is : 6610740485 my journey date was 29/1/2013.But i have cancenlled of this ticket.But i have cancelled in 25/1/2013.But i did not received my my amount till date.Please refund my amount.
    thanks n rgds

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  43. Neerja

    I have made a purchase using my credit card today but while I got an sms from HDFC that the amount has been debited to my credit card , the purchase has not taken place as confirmed by the seller. Pleae advise for REFUND .
    Thanks ,

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  44. shilpa

    dear sir,
    I am very much disappointed with HDFC bank services. i have given check of 50,000 rupees to adani infrastructure. i have a balance of 55,000 rupees.

    HDFC bank have debited Rs. 500 from my account & retuned the cheque.

    i have mentioned my name & mobile number behind the cheque.

    This is not at correct thet every time they debit so many charges.


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  45. shilpa

    Dear sir

    I have a salary account with hdfc bank. one of the norms is that there will be no cheque return charges.

    i have given rs. 50,000 cheque to one of the party & was having a sufficiebt balance in my account & also i have written my name and mobile number.

    Inspite of that they have debited rs 500 from account.

    HdFc bank is a bakwaas bank.

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  46. Veer Sain


    Please refer to the trailing text of a mail sent to you. In response to this mail one person called me up and I was promised by him that the details of dues and payments made by me will be shared soon. But the same was not done for past 4 months. Please respond to me on the calculations on the basis of which my money was taken away or suggest otherwise. Thanks.

    In wait for your reply……

    On 10/19/12, veer sain wrote:
    > Sir!
    > This is apropos your mail dated October 10, 2012 with subjectline Re: HDFC
    > Bank
    > Credit Card # – XXXX-6272.
    > The Debt management department of the HDFC has withheld my funds worth Rs
    > 42041 of the savings account number 0054XXXXXX1982. This is despite my
    > repeated requests to your executives over phone that i wish to settle my
    > due towards the said HDFC Bank Credit Card number 5289456001446272 fully
    > and finally. They have initiated process for settlement at least twice in
    > past six months but never issue me the statement of total deposits from me
    > and the usage statements of the said credit card despite repeated requests.
    > Everytime the communication stopped when I asked for the entire statement
    > of dues and payments made by me for past one year or so. The executives
    > told me a particular amount to be paid for settlement, but they never gave
    > me the details or calculations on how they summed up the amount. Finally,
    > one day I got this message that my funds have been withheld. I strongly
    > contest the decision of the bank to withhold my funds worth Rs 42041
    > without suggesting me the settlement amount with required details.
    > INTERESTINGLY, when i spoke to one of your officer called Anurag Saxena as
    > suggested in the mail over his mobile, he clearly refused me to give the
    > details of payment amount and stated that the same was internal calculation
    > of the bank and cannot be shared with me. This proves my doubt that the
    > amount being demanded from me as dues for settlements has been wrongly
    > calculated.
    > Thus, I request you to release my money deposits of the savings bank
    > immediately and send me the details of the statements of the dues and the
    > payments on paper so that I can settle my credit card account amicably with
    > the bank. Thanks
    > Regards
    > Veer Sain
    > # 60, Shanti Niketan Colony
    > Kisan Marg, Tonk Phatak
    > JAIPUR-302015

    ← Reply

  47. Rajesh Kumar

    Dear Sir/Madam,

    We have bank current account with your bank at Sec-18 Noida , Now we wants close this bank account . the Branch Operator Mr Rohit Aggrawal. calling to my director to come at branch for signing od document even we have submitted all the require document . kindly solve the issue .

    Rajesh Kumar

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  48. shahnawaj

    Dear Sir/Ma’am,
    i am HDFC account holder. I made railway ticket NJP to NDLS through irctc my transaction id is 0647438442 and my PNR number is : 6517717828 my journey date was 07/3/2013.But i have cancenlled of this ticket.But i have cancelled in 6/3/2013.But i did not received my my amount till date.Please refund my amount.
    thanks n rgds

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  49. Praveen

    Hello Sir/Madam,

    I couldn’t able to access my account through netbanking from Past three days. I’ve been resetting my password daily. But when ever I call the C.Care they keep on telling to try after 24 Hours, though i tried to access my account only two time , i was told that it’s blocked for the day. How can it be possible, max limit is 3 times a day. Please understand this and try to solve my problem

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    • Praveen

      Hello Sir/Madam,
      Here I’ve mentioned my details.
      Account Num: 00761610159321
      Branch: M.G.Road,Bangalore
      C.Id: 44196426
      Try to resolve my problem ASAP . Thanks in advance.

      ← Reply

  50. Anshuman Kaul

    I have been trying to call your bank regarding the issue is am experiencing here.
    I have informed your bank representatives and the customer care both about the things that have happened.
    Let me explain to you the issue once again

    Last month someone from your bank named “RAHUL JAIN” called my home number and spoke to my parents he posed as HDFC Legal Department.
    I had a word with him later and he said that my amount was due.
    I spoke to him and expressed my displeasure about my parents being contacted about the payment.
    There have been long lasting issue with my card.
    I did not get the bills on time, did not even get the messages on time and I had to contact you all the time regarding the issue and there has been no courtesy from your bank to call me even after repeated attempts to contact you. (P.S: The Customer care logs for the same).

    Most importantly the thing happened last time when I had a word with your agent last time.
    As I was very upset with the payment call made to my parents I wanted my card payment to be settled.
    Had discussion with him and we agreed on payment of Rs 40,000 in 10 Monthly Installments.
    He took a Postdated cheque of Rs 6500 and a Cash payment of Rs 4500 from me.
    I was informed that the Rs. 4500 will be the first installment.
    I asked for the documents and I was informed that I will received the documents once the payment of total amount is done.\

    Now I am getting a call from you bank again that the Account has not been settled and I need to pay the money.
    I need to confirm here that I met the guy Rahul Jain when he came to my office for payment collection, I checked his id and all ,he is a HDFC bank Employee and now I do not understand when you commit one thing why do you not make that happen.
    I am waiting a call from your grievance and complaint department regarding the same for past 3 days and no one has called. I am very upset the way the bank has treated my issue.

    I need to further inform that if the issue is not resolved on time, I will have no choice rather to approach RBI with formal complaint regarding Duping me of the payment.
    Hope to hear from you soon

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  51. Somani Motors

    Dear sir/madam,
    we have open a current account in HDFC bank branch baramati for our business purpose .we are provied a service to our HYUNDAI CARS customer for servicing & sale .
    so a day(7th march 2012) one customer had come & he swipe a CREDIT CARD for our payment .Rs 6012/-(six thousand twelve only) but this amt is not deposit to our acount .(account no=HDFC BANK(20892560000224).
    so please give me a resean why amt not deposited in our account ? & details also.

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  52. Balbir Singh

    Dear Sir, This is in line to my letter made to HDFC dated22/3/2013 peera garhi branch, n. delhi.

    I would like to inform you through this mail that I have made a payment to Times Job.Com

    on 21/10/2012 for Rs. 1600/- Transiction no : VT 122970067 as per shown in statement issued to me on dated 11/11/2012.

    Sir, as i have filed a suit against Times I need urgently the following details to ensure to the learned judge that i have made payments to them. You are therefore requested to please issue 1) details in which A/c the payments has been made. My credit card no. 4346781010174407 through which i have made the payments is given for your refrence.

    Looking for an early reply.

    Thanking you,

    Your sincerely


    Balbir Singh

    R/o H. No. 116, Pkt-13, Sec-21, Rohini, N.Delhi-86.

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  53. shivakumar a r




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  54. shiv prasad tiwari

    Dear sir……. i have applied for hdfc credit card about four month ago. after telephonic varification my application being process and we get Ref. no(missing by me)by sms.
    I regret to say that, after that , my application i want to know why my application disapproved. ihave applied for same throuh net banking but when we going for eligiblty answer is coming that unable to processess your application due to bank internal gide lines
    sir look the matter and give me rason,Looking for an early reply.
    MOB 9424935056

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  55. sikandar p jaiswal

    Mera complain yah hai ki mera a/c ma sa paisa cut ho rahe hai mera sallery a/c hai bank wole bolate hai ki apka kujhe kat raha hai lakin barabar sa bata nahi pa raha hai mera Jo bhi kat raha USA stop kar day jay mera paisa revose kar deya jay mera a/c no.11021050014004 hai

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  56. sikandar p jaiswal

    Customer care is not respond please reply to me

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  57. bharat lal jha

    Dear sir,

    I transferred money threw net banking but don’t found till now and not refend till now so kindly look into this issue asap.Wednesday evening this issue happened . Thanks in advance

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    • bharat lal jha

      My mb no is 9650143868

      ← Reply

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