State Bank of India customer care | State Bank of India official website and toll free number

State Bank of India customer care | State Bank of India official website and toll free number

State Bank of India customer care (helpline) to register complaints | State Bank of India toll free number and office address, email address and official website

State Bank of India is one of the most dependable and trusted bank in India, besides having a strong reputation in the general public this bank do non profit activity which is also known as community services banking. It has a very comprehensive view towards building nation and its customers. This bank has branches throughout the country and participates in welfare activities and social causes.

Commonly people find themselves in the midst of the drawbacks while dealing with the State bank of India such as ATM never work properly, ATM run out of cash very soon, ATM are not maintained properly, because less window transaction large number of customers has to suffer, for online transaction you have to wait hours together, no definite response, very poor customer service.

Make a list of the complaints regarding State Bank of India and the concerned person will look after your complaints for redressal just send your complaints on this mail address PO Bag 28, GPO, New Delhi, 110001. For your convenience only the fax machine is always on just send your complaints on this fax number 0124 2567131.

State Bank of India can also be reached through telephone lines and where your telephonic complaints will be registered and followed till it get soughed out just call at this number from BSNL/MTNL  1800 180 1290 and other phone lines are 022 22029456, 22029451  prefix your city STD code if you are calling from mobile phone.

Your complaints send thorough Email will have the same impact as if you have entered into the office you can also send your complaints through Email at for further more details you can log on the official site and enhance your knowledge at

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  1. Sanindra Kumar

    I have a complain regarding SBI Rura Branch code- 2605 because of I have my account is this branch but behavior of overall staff even peon is not satisfied to me its not new problem but in past also I faced lots of problem which was created by branch staff.

    I just start work in Lucknow so I donot have my account in Lucknow so my company provided me multi cities check payable at all CBS Branch from OBC Lko so I went to Rura branch for depositing this check but I ask to everyone in bank they told me it will take time to transferring money to your account and it will take time like 25-30 days and you have to open account in Kanpur or Lucknow where you can get money in 3 days because of here is very long process.

    So please clarify it if I depositing my check(which is from OBC and payable at all CBS branch) in SBI RURA then it will really take time or not.

    If not then I have to complain to RBI.

    Please do suggest me.

    Thanks & regards

    Sanindra kumar


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  2. Ravindra Dhote

    Name:Ravindra Dhote
    Account no:00000062047128153
    ATM card no. : 5044352060300020865
    Bank & Branch: State Bank of Hyderabad, Rajapeth Branch, Amravati
    email id:

    On 02nd March 2012 Friday, i tried to with draw money from Bank of
    Maharashtra ATM in Karve Nagar, pune, around 19:46 , My account is with
    State Bank of Hyderabad, Rajapeth Branch, Amravati.
    My Account no is 00000062047128153. In ATM i received a receipt stating
    that “Sorry Unable to process”. so i came back and tried in ICICI bank ATM
    karve nagar around 19:50 even i received the message stating same “Unable
    to Process” I didnt receive the receipt for that transaction.when i came
    back and tried in SBI ATM and checked for balance inquiry the Money has
    been debited by 2200/-. transactions were made on 02 March but account
    e-statement is displayed transactions on 02 March. transactions were made
    only twice, once in Bank of Maharashtra and ICICI ,but my transactions
    according to statement,money deducted is 2200/-. please do the needful As
    soon as possible .

    Please do suggest me for the further approach…

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  3. charan

    hello sir,
    i have paid fees of recruitment of clerical staff of SBI, my journal no is #019657943
    and my registration no. is 4000197535 but i get no message that my fees is accepted and my registration is completed . My registration is yet provisional. Please help me .

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  4. Susheel kumar prajapati

    Sir,mai 17th saal ka hu.lekin mai birsinghpur pali distt-umaria ka hu aur bhopal me padhai karta hu jisse mujhe paiso ki jarurat rahti hai.jiske karan bahut paresani ka samana karke ghar ja kar paisa lana hota. Sir please atm card banwane ki mahan kripa kare. Sir my account number 32157402386 , DOB-08/10/1994,

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    I have a complain regarding SBI :SAMTA CHAR RASTA”branch because of I have my and my father account is this branch but behavior of overall staff even Branch manager is not satisfied to me its not new problem but in past also I faced lots of problem which was created by branch staff.

    on 19th june 2012 tuesday i was tired to with draw the money from state bank of india. my father wrote a cheque of rs 20000 order to pay. Cashier told me please write behind the cheque your account number. i was request to accountant. my account in your branch please give me a account number he told me to talk to branch manager. But both are not provide me my account number. he tell me i don’t have time to stupid question. Accountant are used to very rubbish language. Last four to five times my father with draw money accountant are used very rubbish language. Overall staff behavior are not to satisfied.

    Name: P B VAGADIA
    Account no:20011785339
    Bank & Branch: State Bank of india,samta char rasta

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  6. kumaraswamy

    Respected Sir,

    Sub: Rs 20020 amount debited from my SBI account without my knowledge.

    Ref: Name: Kumaraswamy .R
    A/c no: 30528655412

    I am having saving account in State bank of India – Tennur –Trichy for fast 6 years.On 12th June 2012 Rs.20020 has been debited from my SBI account without my knowledge (with Rs 2002 in 10 times)… 12th-June-2012, I did not make any transaction.

    The following message in my statement shows the transaction details:
    (12-Jun-2012) POS PRCH POS 201206725000 BILLDESK SBIPG 2,002.00
    (12-Jun-2012) POS PRCH POS 201206725577 BILLDESK SBIPG 2,002.00
    (12-Jun-2012) POS PRCH POS 201206725601 BILLDESK SBIPG 2,002.00
    (12-Jun-2012) POS PRCH POS 201207726037 BILLDESK SBIPG 2,002.00
    (12-Jun-2012) POS PRCH POS 201207726617 BILLDESK SBIPG 2,002.00
    (12-Jun-2012) POS PRCH POS 201207726736 BILLDESK SBIPG 2,002.00
    (12-Jun-2012) POS PRCH POS 201207727093 BILLDESK SBIPG 2,002.00
    (12-Jun-2012) POS PRCH POS 201207727296 BILLDESK SBIPG 2,002.00
    (12-Jun-2012) POS PRCH POS 201207727394 BILLDESK SBIPG 2,002.00
    (12-Jun-2012) POS PRCH POS 201207728034 BILLDESK SBIPG 2,002.00

    I already gave home loan cheques and LIC ECS. It’s critical for me to run the family, when it fails.

    I have herewith attached the statement. I request you to kindly peruse and Credit the money to my account

    Thanks & Regards

    R. Kumaraswamy

    ← Reply

  7. FUL JHA

    Tomorrow i.e. 05.08.2012 I had tried twice to withdraw Rs 10,000/- from SBI ATM located at Radium Road, Ranchi . But every time I got a message Time-Out and neither I got any money nor any receipt. But at last attempt I got a mini statement which indicated Rs 10000/- debited from account.
    Kindly credit the above mentioned debited amount to my account
    My account no is 11049155968
    Name- Ful Jha
    SBI, Court Compound , Ranchi

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  8. chandra

    sir, I applied for SBI Associate clerks 2012 on 8th august 2012. I have to be paid the chllan on before 13.08.2012 . But 12 is sunday,13 is strike for bank. so can i pay the fee on 14.08.2012.
    please suggest me.

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  9. qutub

    hi im md qutubuddin

    account name : bagwandas
    account no : 31961056030
    ths account number has give to me by mr terry smith he told me u send me 15,000 inr and i will send u 1 lakh he had privided the account to me so i have deposited the amount into the account till now i didnt got money so help me to get back my money please

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  10. Rajeshbhai Naginbhai Patel

    Sir,I took Home-loan through State bank of Saurastra Kosamba branch Surat Gujarat in 2006.Recent saurastra bank merge with State bank of India.Recent housing loan interest is S.B.I. But i am paying 13.00% interest. I wrote letter to S.B.I.Kosamba branch manager for this problem. He verbaly told that problem can not solve by him.
    Pl. do needful.
    Housing Loan no:66008381689

    ← Reply

  11. NISAR

    i email 00350 branch chiplun my profile password reseat but no rispons for me

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  12. Binu

    Dear Sir,
    I sent a request to get a cheque book for me as I started working at Delhi and my wife is travelling to Delhi on 18th Oct.
    She went to the branch on 16th and they requested authorisation from me by mail. She met the “so called manager” too and he was too arrogant in talking. I send the following mail for this. On 17th again she went there and they raised a new reason that my signature is not there in the authoristaion.
    My wife is an employee at Govt Secretariate, just opposite the bank and has a ID too. Still cheque book is not issued.
    I am now working at Delhi with Ministry of Health & FW and my salary started crediting to this account under HLL Lifecare TVM. I am totally unsatisfied by the attitude of Bank officials and if no action is taken from your end I will be forced to close the account due to the arrogant behaviour of your staff.
    Name: Binu Sivarama Pillai
    A/C No. 00000010043107019
    Main Branch , Trivandrum
    If the Manager and Bank officials is treating a State Government & Central Govt employee like this, how u will serve the Common people?


    Binu S Pillai
    Mob: 9910141573
    at New Delhi

    — On Tue, 10/16/12, Binu S Pillai wrote:

    From: Binu S Pillai
    Subject: Letter of Authorisation
    Cc: “Binu Mini”
    Date: Tuesday, October 16, 2012, 1:37 PM

    The Branch Manger
    State Bank of India
    Main Branch, Trivandrum
    Sub: Letter of Authorisation

    I hereby authorise Mrs Mini T ( Relationship – Wife ), Kannada Translator (HG), Law Department, Secretariate Trivandrum to collect the Cheque book for my account 00000010043107019 on my behalf at my risk and responsibility.
    I am now working at Delhi and she is travelling to Delhi on 18th October.


    Binu Sivarama Pillai
    Senior Manager (Projects)
    EU – PMSSY
    Ministry of Health & FW
    329C, Nirman Bhawan
    NEW Delhi 110011

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  14. salam Ahmed Choudhury

    I,Salam Ahmed have a saving a/c with silchar SBi main branch From last 0ne year i am trying to open net banking and also trying to register my mobile no with my a/c still today i am not able to open net banking ,when ever i asked cell manager he replied me download net banking form from internet then i will do something for that.2nd day when i went to branch they told me come after sometime we are busy then i went at 3 pm again they told me we are having lunch come at 3:30pm at the same time they replied me we are going to close process .so please suggest me what to do.
    NOTE-most of the manager are not working in shift they are doing their own work and giving reason that manager is working at outside atm .

    My a/c no is-11033190263

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  15. ranjith

    Dear Sir,

    Herewith I am informing you that I am working in a pvt company in Erode. I want a Saving bank account in SBI in pallipalayam branch. I got a application form and filled and i went to bank for opening a new account,For that I had tried More than 5 Times, since they were not responding me properly. there is a bank branch manager who’s name is Mr.k.balasubramani, he is not even responding the customer. often he shouting the coustomers.
    since I had tried somany times to open a new SB account. so please help me to open a new account in Pallipalayam SBI branch.

    Thanks & Regards,

    ← Reply

  16. Mohinder singh

    Dear sir,

    2 month ago i m opened saving account in newly opened kurali branch. i have recieved ATM Card but we have not recieved pin no. When i m going in branch to take the ATM pin but the branch manager says ATM pin not Recieved by Bank (Without tracing the account) again i m goes the bank manager told Due to shortage of staff we are not able to give this time and today (22 nov 2012) branch manager told Madam is not coming so please come to the monday. What is this ?

    ← Reply


    I hold SBI DSP silver account (a/c no:-30109784783) in jodhpur indian air force branch. I apply for auto loan (loan ac no is 32520321833)but SBI Branch manger Mr Monoj kumar Tak refuse for giving any concessions in interest rates and processing fee.In Defence Salary Package(DSP) account clearly mention in interest concession on car loan (50 bps less than the card rate) and Processing charges on personsl segment loans “WAIVED”.so i request that please take needfull action.

    ← Reply

  18. sathiya

    I have forgot my username and password. Can you please help to get my username and password for my online banking.


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  19. Saikrishna P

    My name is Saikrishna. Recently when i was logged into Online SBI site for some trasaction, Some pop-up window appeared in the Screen asking- My DEBIT CARD NO and PIN NO, I tried it to close for several times, but i wasn’t. Finally After so many attempts i thought it was of SBI New application to ensure better security. So i did entered My CARD NO and PIN NO, and continued with my work…
    Recently i got a message from SBI People such POP-UP Windows appears in Online banking site are Fradualent. Can please help me to fix the Issue. I am trying to contact customer care executiveson the Numbers 1800-425-3888 and 1800112211 , but they are not working..
    Please Help me to come out of this issue.

    Thanks and Regards,
    Saikrishna P.

    ← Reply

  20. George Demedrov.S

    On 14th December 2012 Friday, My account Opening Balance Amount Rs.519/. i tried to with draw money Rs.400/- from State Bank of India ATM in Sriperumbudur, Chennai, around 20:36 , My account is with State Bank of India, Sankarankovil Branch, Thirunelveli Dt.
    My Account no is 00000030326436772.In ATM i received a receipt only. am not receving withdraw Amount Rs.400/. so i tried in Another two times. also same received a receipt only come in ATM.then tried in another one time checked for balance inquiry (Balance Amount Rs.119/- Available) the Money has been debited by Rs.400/- please do the needful As
    soon as possible .

    Please do suggest me for the further approach…

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  21. Manish Pradhan

    hi, my name is manish pradhan and having SBi saving acct no 30351125245 in SBI kalimpong, darjeeling.west bengal. i have request through my letter no 1120/A dated 16 nov 12. but no action have been taken so far…..i spoke telephonically regarding the same but no satisfactory reply . Request to transfer the accont in SBI MCTE bank code 030523, IFC code SBIin0030523

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  22. Navin kumar

    My self Navin Kumar a/c no is 20097053915 which is DIFFENCE SALARY ACCOUNT(DSP) holding at sbi ajnala road branch.When i received welcome note from SBI free DD,CHEQUE BOOK,… Was mentioned for DSP account but it not happening either the are taking cheque for the dd amount or taking exchange value. but such things was not mentioned in sbi welcome note.sir it is requested please look into the matter.

    WITH REGARD………..

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  23. Ramkishor

    Dear Sir/mam.
    My Name is Ramkishor I takening eudcation in year 2009 Loan form s.b.i bank Auraiya Disct Bidhuna Branch .code no.1094 and Account no.31041903297. Central govt. provied schame which person less than 100000 rs not pay the intrest But intrest cantinous add my ammount so sir can you reply me ….But one my friend taken canera bank Loan he is not given intrest why …..It scheme Central govt. so follow the all Bank……..
    so plz sir give me reply……i wait for ur Reply
    Thanks Regards…..
    Email id

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  24. Pushpendra trivedi

    To Date : Jan 30, 2013
    The State Bank of India

    Dear Sir,

    Sub: Non-Receipt of ATM cum Debit Card
    Ref: A/c No. 32688135868

    This is bring to your kind notice that, I have opened my account (A/c No. 32688135868 ) on 30th Nov_12 on Branch – Muarai Bag Dalmau Rae Bareli.

    Still I have not received my ATM Card & Cheque book.

    I have reported the same to our branch also but they are not responding properly.

    Hence I request you to please trace out the same and look into matter as early as possible.

    Thanking You

    Yours truly
    Pushpendra Trivedi

    ← Reply

  25. nitin pulli

    I Nitin Pulli , already submitted mobile number change form to your branch,
    still it is activated in sbi net system, pls activate the mobile no. immediately, also provide fund transfer facility to my saving account

    A/C no. 11509130088
    Market yard , boramani road branch

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  26. Ravi

    Dear Sir/mam.
    My Name is Ravikumar I want to take the new account so i filled the sbi form and i went to submit the form to the Hyderabad-Airport Branch.they branch operation manager doesn’t know any manner’s and how to talk with the customers.she has some doubts in Aadhar card and PAN card which i submitted.she told to meet branch manager.i met her she also as a same problem.manager said it ok for me to you to take a new account.once again i went to branch operation manager to take a new account.i said to her branch manager said to me to take new a/c she replied to me she need signature of the branch manager.she doesn’t trust on the branch manager ?

    Please take action on the branch operation manager……………

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  27. M Prabhakararao


    Sub : tds deducted on TDR and not credited
    Interest for 1 month on 5 lacks not credited.

    I have opend TDR for 3 lacks on2.11.2012 and 2 lacs on 07.08.2012 at SBI RCPuram branch
    IFSC code 10689. After submitting the Pancard and Form 15G every month deducting TDS and crediting next month date.

    1. For January on 3 lacks TDS deducted Rs. 211/- and not reversed and many times I asked
    the bank people but their reply is you can not able to get either credit or tds certificate.

    2. Being this I closed both the accounts on 27.02.2013. AT the time of closing they are
    reversed full amount of 5 lacks, after deducting int. penality Rs. 1549/- and credited 4,98,451/- only. Also the int.on 3 lacks for Feb 2013- 27 days 1884.03 and on 2 lacks RS.1000.85
    not credited till date.

    Many times we are apporaching bank officials but they are not giving correct reply.
    In this regard I made a complant vide No.FD106897898873 on 6.03.2013 and when I apprached the bank officials till date noting is done.

    Hence I request your goodself to kindly see my problem.

    Thanking you sir.

    MOBILE :9849169833

    ← Reply

  28. sonimishra

    i fristally inform u that .i am going to sbi bank in patna rajandra nagar 800016 for opning my account but no budy responding me and not open my account .she told me i am busy come tomorrow and after tomorrow she told come tomorrow ending of one month but not open my account

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  29. Rajeswararao Etraju

    Hi Team,

    Recently i had a transaction(on 12th Mar 2013) for the amount of 10,000 Rs. I have to transfer money to canara bank credit card account. I chose the credit card bill pay option instead of interbanking option.

    Hence money deducted from my account and not transferd to destination account.
    I called to customer care and logged a complaint(OB999227977640) on 14th Mar 2013. After 2 days simply they closed the complaint and told me to contact my home branch.

    Right now i am not staying in my home branch CITY. If i call to Home branch no body is picking my call.


    My SBI Account No : 11028636680
    Home Branch Name : Narasannapeta ( SBIN0000753 )
    Transfer Date : 12-Mar-2013
    Amount Deducted : 10,000 Rs
    Transaction Ref No : IV01096360
    Complaint No : OB999227977640

    Please help me about this.

    Appreciated for quick resolutions.


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  30. Pooja Vishwakarma

    I Pooja Vishwakarma i visited your MIDC brach of Andheri East for A/C opening there was one lady her surname was Menon she behaved like ill iterated people. i asked her in a polite manner that what document will be required for A/C opening her reply was very rude ” Board pe dhekh lo na likha hai dhikhai nahi deta kya”. I was so surprised that being a govt employee how she can talk like this and she is in customer service sector she needs to know how to talk with the customer.
    again i asked her Madam “chart pe dono side POI aur POI hi likha hai”….
    She replied “printing mistake hai, ab pata chal gaya na padh lo”

    I told her see these all are the documents i have which you required for a/c opening please tell me, i will take a copy of this and i will give it to you.

    She replied with her rude attitude ” Ek baar bola na udhar se docs list dhekh lo nahi hoga aapka a/c open chalo jaao.

    After i replied just call your senior she refused to call, i asked whats your name she refused to give her name too from her ID i come to know her surname that its “Menon”

    After some time one gentle men come name Mr. kukarni he helped me with the a/c opening with the same docs heartily appreciated.

    But i seriously wanted to launch the complain against her because she was very rude to me as well as all the other customer each and every one was complaining about her. She needs to pay for this how can she behave like this? If she don’t want to work just tell her to left, tell her to resign.

    And i don’t want to see her face too ” Pannotti jaisi hai”

    and i will highlight this case to high level.

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    • biswajit

      plz call on my num:-08926346492

      ← Reply

  31. T.K.Haridasan

    Dear Sir,
    I have gone to SBI Kodungallur 10563 branch to make an RTG’s payment to my company.
    I reached there at about 12.30pm and asked a form from a staff( She is new there) to fill and I stood in the queue. When it was about 12.50, she closed the counter and went out as she wants to go somewhere. When I asked, she shouted as if she was about to kill everyone standing in queue.So I was unable to make the payment today and that affects my dealings with my company. So when I approached he branch manager she gave a cold response, a kind of sleepy one. I have been banking though this branch since it was started.
    This was today’s thing.The same has been going on for many days..cancelling everyones payments, asking unnecessary if she wants to close down that branch. Operations become worse when new staffs and branch manager was appointed.The same problem persists with all those who banks through the above said branch. This showed why the businessmen choose private banks.
    If not redressed, I will go with the complaint to Nodal officer.

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  32. laxmana rao

    Dear sir/madam,..
    I am laxmana rao.Money was debited from my account on 29th march 2013.still i don’t know reason why money was debited so please clarify my doubt.If the problem is my side no problem,otherwise please return the money back.
    a/c no:30549025938

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  33. Sudipta Mazumder

    I have applied for Joint Account(with Ila Mazumder, mother(all documents was verified by branch and says Ok)) for my Saving Account no. 20045288532 on 09/03/2013 at KOLKATA AIR PORT branch. But till date the same is not done.

    Not expected from SBI.

    Sudipta Mazumder

    ← Reply

  34. gorakala vijaya

    Respected sir,
    I would like to bri g your kind notice that i (gorakala.vijaya) am an u/m daughter of late sri.kurmayya who was retired from katihar division of NF railway as driver.His pension account was with SBI/BARUVA/ dt.srikakulam of AP.but he expired in the year 2011.infact my name was not in his pension book.hence,i contactd katihar division.they told that original book has to come from sbi so that they can include my this issue they sent a letter to sbi/baruva.but i met branch manager of sbi/baruva,replied that he did not receive such letter.then i submitted my copy which was given to me from katihar.
    you are here by requested to look into the matter and early acton will be very great help for me.
    Iif possible you plz advise me throuh tis mail about status of the case and what is to be done by me furter to speed up the case.


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  35. vikhyat sharma

    I have open new account in S B I new plot but still not recieving ATM &C/BOOK .after a month

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    My account 20048539957 is transation rights locked Many times complaind in branch and chanched paswards. but replight same problem. Pl.give my transation right.

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  37. chavda sanjay sinh

    sir im c sanjay sinh,my a/c no-30751255848,sir im army person every time change my location first my a/c in delhi nagalrai branch i transfer it my nearest bank in danta branch in gujrat.i want new checkbook sir bcose every month i will send money my home i checked in danta branch manejar told me mmy cheackbook send my delhi adress in feb but sir it not go in delhi two month sir i cheack in delhi adress but not there.sir plz i want my cheackbook plz sir help me

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  38. gopinathan

    It is very regrettable to say that some of your Kerala (particularly Irinjalakuda Branch) branches officers behavior feel very unhappy to customers who approach for Internet bank facility for e payment purposes…I don”t know why? instead of dealing well harassing or joking to the customers…it is my bitter experience…Please do the needful or suggest your Irinjalkuda (Kerala
    state)Branch Officers who handling these matters…….

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    Hi Team,

    I am NRI stay in Gulf Country. In Month of March 2013, i opened a NRI account in STATE BANK OF INDIA in chintal Branch of HYDERABAD(A.P). It is a newly opened branched. So, Branch Manager given me pass book, Internet Login and Password. Informed Me remaining details like ATM card, Online transaction password will be delivered through postal service.

    But it has not happened till Now. I repeatedly approach Branch and Branch Manager over phone. I got reply stating Manager was been has been shifted. They going to check with him and inform me according.

    I cannot able to get proper response from them. Request you to suggest me on this.

    MY details.

    ACC No: 32903804443.
    BRANCH CODE:15853
    BRANCH LAND LINE NO: 040 – 23080027

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  40. Zahib Nazir Zargar

    Dear sir I would like to draw your attention that I need personal loan from sbi lalchowk Anantnag but branch manager Is denying coz I m working in pvt pharma company
    Now I request your goodself please take my case seriously
    My account no is 30761777726
    Mr.zahib Nazir Zargar

    ← Reply

  41. pawan devi

    dear sir
    i tried to withdraw a sum of 2000/- from manaskamnanath chowk atm nathnagar on 16th august at 01:21:31pm. but i didn`t get any rupees. i tried again to withdraw this sum. but result disappointed me. i didn`t get any sum of rupees.then after i received a messege on my mobile that to deduct 13000/- on same date.
    i complained it at rannuchak branch. but result is nothing. i complained on sbi toll free number. but i didn`t get any responsible answer. please consider my problem at soon and to take an action about my
    your sincerely
    pawan devi
    a/c 32365854111
    mob no.9472148948
    complain ticket no.t88829564008

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  42. pradeep singh

    01-Saving A/Cno.01190000729 of Shri Rambilas Singh (My father)

    02-Receipt no.SD/A65011097- Sudhanshu Singh (N.G) (My Son)

    Above details of your SBI, ANNAI BRANCH–VARANASI-U.P.
    Kindly mention the status of the above A/C and deposit.

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