Usha Lexus Electronics (Usha Sriram Group) customer care

Usha Lexus Electronics (Usha Sriram Group) customer care

Usha Lexus Electronics (Usha Sriram Group) customer care (helpline) to register complaints | Usha Lexus Electronics toll free number and office address, email address and official website

There are many products offered by Usha Lexus Electronics (Usha Sriram Group) and they include toaster, mixer grinder, electric iron, blender, oven, room heater, water heater, multi cooker and others. As we look at these products, we can know that most of them are pertained to kitchen appliances and household items.

We cannot blame Usha Lexus Electronics (Usha Sri Ram Group) for its flaws in the products, since they are the most common in any devices and we can see problems in products of any other company also. Common ones are short circuit of water heater, quick and frequent repairs of kitchen appliances, mixer grinder blades repair, no proper servicemen available, spare parts costly, high price, availability of products and others.

Know about 3Ps of Usha Lexus Electronics (Usha Sriram Group). Wonder what does 3Ps stand for? They are Postal address, Phone number and Portal online. Postal address is given as Usha Lexus Electronics (Usha Sriram Group) Head Office Address: Block A, DDA Commercial Complex Naraina Ring Road, New Delhi: 110028, Delhi, India.

Coming to the next P of the 3Ps, phone number of Usha Lexus Electronics (Usha Sri Ram Group) are 011  25770990, 25770991. Both of these numbers are phone number of this company.

Coming to the third P of the 3Ps, portal on the web,  of Usha Lexus Electronics (Usha Sri Ram Group) is www. ushalexus.com.

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14 Comments

  1. raghvendra singh

    sir,
    i would like to say that my water heater of usha lexus is out of service from past 3 months and your service center in varanasi (u.p) is ignoring my request every time.So please take some steps and solve my problem as soon as possible.

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  2. Oindrila

    sir,

    I am writing this with great regret that I have been forced to face great problems and harassments regarding a “chutney” jar that went out of service after 10 months of buying the product (mixer grinder) and the service centers in kolkata are paying no heed to my request.. Is this the way that your customers are treated? If I had known this earlier, I would have never spent 5 grands on the mixer grinder, instead would have bought one from any other other company. This is highly disappointing.

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  3. BHASKARAN K

    Sir, I would like to say that I have purchased a JMG from Pine CSD canteen on 27-12-10. JMG SNO. is HJ 30100307 and it is given to the Service centre due to motor faulty on 22 Apr 2011. But its not clear yet. They says that spare parts are not coming from coy. How the coy is irresponsible? the address of Ser Centre:- Mr OP Singh, S S Service net work, Bachapark, Star plaza, Meerut (UP), Tel 9837321020. So please take some steps and solve my problem as soon as possible.

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  4. SOORAJ

    Sir,
    I’ve purchased an Usha mixer two years back. Now the mixi get complaint and the same I’ve informed to Usha’s customer care.( Id C 11111800771) The technician has came on the next day and he told that, the armature is damaged and I have to pay RS 1100/ for replacing the motor. Actually he can rectify this complaint by replacing with the armature. But instead of this your company is replacing the whole motor set. The cost an armature will come maximum Rs.300 to 350.
    I have totally disappointed with your service strategy and I lost the trust on Usha. So I will never recommend this brand to my friends or relative. And I felt you are not servicing to the customer.

    NB: If you want to know what is real customer service Pls visit either a nokia or Honda service centre.

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  5. P.S. Rawat

    Sir,
    I’ve purchased an Usha juicer mixer Grinder on 15/05/2011 S.No.HJ31031952,Model JMG2744/2743. Now the same get complaint and the same I’ve informed to Usha’s customer care but till date i didn’t get any response from them.

    requested you to please send your person to change the part (moter)at below mention address at the earliest.

    C/o Genda lal-235A/271,shivpuri,gali no.3 west sagerpur ,new delhi(india)

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  6. manoj gupta

    sir,
    I have buy a usha lexus JMG-2744, 1st day i have get a problem in cuplers upper and lower both are damaged, when i went to dealer, dealer says that “i am doing complaint in service center they will solve your problem at home” but today it is spent three weeks here is no engineer and no solution.
    my contact no.: 8285242262
    Address : D-1/86, pratap vihar, part-3, kirari, sulemaan nagar, delhi-110086

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  7. Ashok K. Singh

    Sir,
    I’ve purchased an Usha juicer mixer Grinder on 06 Jan 2011 from CSD Canteen Air Force Station, Darjipura, Vadodara (Gujrat). I have complained by my Mob No. 8140969456 regarding the un-serviceability of above said item on 30 Mar 2012 to customer care through Toll Free No:18001033111 as complain no. c12033001797. After waiting 06 days, when I confirmed about not attending my complain, then it was told that your complain had been closed. But no one came to attend my complain to rectify above said item. I told customer care to lodge the complain again to attend the complain and registered as C12040500272. Till today nobody came to rectify the item.
    Sir, i would like to know that without the confirmation from the customer, how was the earlier complain closed, Secondly When I asked on 12 Apr 2012 about the complain, it was told that technician has gone to your house but you are not there. But I can say that it is not possible because I am staying in Defence Area & without my confirmation, he can not go to my house. So I am sure that whatever has been told it was false. Sometimes they are claiming that your mobile was switch off but I have already given two mobile nos.
    Sir, I request you to guide me for speedy action.

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    • Ashok K. Singh

      Sir,
      Your technician has taken the faulty mixer on 13 Apr 2012 my house but he did not returned after repair till today (i.e. 04 May 2012). I would like to know that it takes such huge time to repair the item by your company. Please look into the matter for quick repair of the mixer as I am suffering since last one & half month for the repair of the mixer. Thanks

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  8. vinay

    usha electric iron -model no-E1-1602- ITS SCART not available in any service center in kolkatafrom last 6 mnths

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  9. shweta yadav

    We purchased this storage water heater in oct 2010.Number of times it had a problem n i called up the customer care stating my problem
    but no body turned up.Ultimately we called some other electrician n he repaired it.The customer care even cancelled our warranty which
    was for 2 yrs n told that since u called up some other electrician u will not be given the benefit.Now this year again we had some problem
    regarding the heating and i called up many times but nobody has yet turned up.Kindly look up into the matter.

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  10. shweta yadav

    the model no.is WHSP2425 HP

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  11. Ravindra Nath

    Sir,
    Please arrange to clarify that I have purchase one Steam cum water spray Usha Iron box recently. Can we use the Iron box with-out poring water in it. (For dry ironing) And if we use water poring in it, after use if water is left in the Iron box – it should be removed or water can be retained in it for next ironing?(If water to be removed from the box how to remove the watar)?
    A line of reply will be appreciated.

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  12. Shripad Deshmukh

    I have purchased usha juicer mixer model no JMG 1842 , but I am sorry to inform you that cupler fixing jars are not readily available at Raigarh Chhatisgarh,.Only jar provided for grinding ,I want to purchase one more jar for grinding ,how & when I get it Raigarh Chhatisgarh.

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  13. JN Sharma

    My ushalexus cooler is lying out of order. kindly geJN Sharmat the same repaired at the earliest. Thanx… JN sharma, Pathankot, Punjab Ph 0186 2347286

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